OUR POLICIES

Welcome!

We want our policies and terms to be as clear and easy to understand as possible, and as is such we’ve broken our information down according to the elements of our business that they regard. Please contact us via [email protected] if you have any questions.

NOTICE OF UPDATES AND MODIFICATIONS

Lochmun Media may, at any point, update these policies, without any necessary prior notice. All changes / modifications to this policy take place immediately.

Lochmun Media Privacy Policy

WHO WE ARE

We are Lochmun Media, a videography group in Landenberg, Pennsylvania. Our website address is: https://lochmun.com/

We possess additional domains that redirect to this site, including but not limited to: https://lochmun.net, https://lochmun.media/

What Personal Data We Collect, And Why We Collect It

CONTACT FORMS

When you fill out a contact form, the data provided is sent to our team through an automated email. A copy of the information is also stored on our server. This data is collected in order to provide a response to the statement given. Unless stated otherwise, all data remains archived in perpetuity for any future reference.

ORDER AND ESTIMATION FORMS

When visitors make a purchase or request a quote, the information given directly on our site is sent through an automated email to our team, in addition to being kept locally on our server in a copy. We do not collect or store payment information. All payments are processed through PayPal. Their policies may be found here.

COOKIES

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

Lochmun Media does not collect any analytical data that is linked to any individual. Our website, security provider, and hosting provider may collect anonymous analytical data to optimize our services. If there is a need to collect marketing and/or demographic data, we will do so through an optional questionnaire on this web page.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can assist you, should any future concerns arise. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA

Most contact form information is sent exclusively to internal services. Any information, excluding payment information, that is given to a purchase or payment form may be sent to MailChimp for order/service updates.

ADDITIONAL INFORMATION

WHAT THIRD PARTIES WE RECEIVE DATA FROM

Third party input is completely vetted by our web admin with metadata stripped and unverifiable links removed. All media received is reformatted by us and stored on our host server. Linkbacks and trackbacks are deleted.

ELECTRONIC MAIL (E-MAIL)

When you give your email to Lochmun Media though any of the available forms on this site (including payment and quote forms), you agree to be contacted as many times as necessary in order to fulfill this request.

Lochmun Media Payment And Order Policy (DVDs)

PAYMENT AND DELIVERY

All payments made on this site are handled by PayPal. Lochmun Media does not, at any point, come into contact with your credit/debit card information. When you choose to pay through this site, you will be redirected to PayPal’s service in order to complete the transaction. At no point does Lochmun Media gain access to any of the payment information that you give to PayPal.

REFUNDS AND RETURNS

All purchases made are non-refundable. If there is an issue with your order, you may contact us through email to [email protected]. All items are sold without any form of warranty, implied or otherwise, unless provided in verified written form from Lochmun Media at the time of purchase.

CONTACT AND UPDATES

When you place an order, in-person or online, you are agreeing and consenting to receive contact in the form of emails, physical mail, and/or phone calls from Lochmun Media and/or any service utilized in your order. Contact is used primarily for the purpose of updates with regards to the status of your order, and may also be used in the event that there is an issue with your order.

Junior Productions Program

PROGRAM QUALIFICATIONS

In order to qualify for the Junior Performance Program (herein referred to as (the) JPP), a production must, at a minimum, meet the following requirements:

  • The cast of the production must consist of at least 15 members
  • The age of the cast members of the production must be at most 19. Why?

TIMING AND ARRANGEMENT

In order to arrange for a production to be filmed and distributed, Lochmun Media requires at least 1 weeks advance notice. All details of production, pickup, setup, and ordering must me made ahead of time.

LICENCING

As with all services provided by Lochmun Media, clients are required to source the proper licencing for the recording and distribution of the recording of the program. Lochmun Media may assist you in getting the video licence if you have arranged your production through Music Theatre International (Licenser of most Disney shows). If you have arranged your production through another provider, you will be responsible for sourcing the correct licence. Lochmun Media will cover the cost of the licence fee for a production at a value of up to $100 for each production filmed and distributed under the JPP. Once a licence has been procured, and proof of procurement is sent to Lochmun Media, Lochmun will pay the individual/organization the total cost of the licence fee for the video and distribution license up to the amount of $100 USD.

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